Privacy Policy
Last updated: May 9, 2026
This Privacy Policy describes how Promptshot (“Promptshot,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit https://promptshot.cc/, use our services, or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a website visitor, customer, or another individual whose information we collect.
Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.
How We Collect and Use Your Personal Information
To provide the Services, we may collect personal information about you from a variety of sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide and improve the Services, comply with applicable legal obligations, enforce our terms, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through the Services may include:
Basic contact details, such as your name and email address.
Account information, such as your username, password, and account preferences.
Payment and subscription information, such as billing details, payment confirmation, and subscription status.
Customer support information, including information you choose to include when contacting us.
Any content, prompts, text, or other information you choose to submit through the Services.
Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information We Collect Automatically
We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).
Usage Data may include information about how you access and use the Services, including device information, browser information, operating system, network connection, IP address, pages viewed, features used, and other information about your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who help us operate, provide, and improve the Services. These may include:
Hosting, infrastructure, and cloud service providers.
Analytics providers.
Payment processors.
Customer support and communication tools.
Authentication or login providers, if you choose to use them.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or for any third party’s privacy practices.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing the Services. We use your personal information to create and manage your account, provide access to the Services, process payments, manage subscriptions, deliver product functionality, and respond to your requests.
Improving the Services. We use information about how users interact with the Services to analyze performance, fix bugs, develop new features, and improve the user experience.
Communications. We use your personal information to send service-related messages, respond to customer support requests, and communicate with you about your account or use of the Services.
Marketing. We may use your personal information to send updates, product announcements, promotional communications, or information about features that may interest you. You can opt out of marketing communications where required by law.
Security and Fraud Prevention. We use your personal information to detect, investigate, prevent, or take action regarding possible fraudulent, illegal, harmful, or malicious activity.
Legal Compliance. We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Cookies
Like many websites and online services, we use Cookies and similar technologies to power and improve the Services, remember your actions and preferences, run analytics, understand user interaction, and improve performance.
Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser settings. Please note that removing or blocking Cookies may negatively affect your user experience and may cause some features of the Services to work incorrectly or become unavailable.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
With vendors and service providers who perform services on our behalf, such as hosting, cloud storage, analytics, payment processing, customer support, security, and communications.
With payment processors to process payments and manage subscriptions.
With analytics and technical service providers to understand and improve how the Services are used.
When you direct us, request us, or consent to our disclosure of information to third parties.
In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
To comply with applicable legal obligations, respond to lawful requests, enforce our terms, and protect or defend the Services, our rights, and the rights of our users or others.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
User Content
The Services may allow you to submit text, prompts, files, or other content. You are responsible for the content you submit through the Services.
We may process user-submitted content to provide the Services, improve functionality, troubleshoot issues, maintain safety and security, and comply with legal obligations. We do not recommend submitting sensitive, confidential, or highly personal information unless it is necessary for your use of the Services.
Third Party Websites and Links
Our Site or Services may contain links to websites, apps, or online platforms operated by third parties. If you follow links to websites or services not controlled by us, you should review their privacy policies and terms.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites, services, or platforms.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the details below and request that it be deleted.
Security and Retention of Your Information
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and legitimate business interests.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
Access the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information.
Object to or restrict certain processing of your personal information.
Request a copy of your personal information.
Withdraw consent where processing is based on consent.
To exercise any applicable rights, please contact us using the contact details below. We may need to verify your identity before fulfilling your request.
International Users
The Services may be operated from, and your information may be processed in, countries other than the country where you are located. These countries may have data protection laws that differ from those in your jurisdiction.
By using the Services, you understand that your information may be transferred to and processed outside your country of residence, where permitted by applicable law.
Contact
If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:
Email: hello@promptshot.cc